Never take your ‘communications expert’ status for granted

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When you work in communications you must be prepared to explain, and sometimes defend, the very basics of your discipline. No matter how much experience you have, you can never assume that internal clients will heed your advice, just because Continue reading Never take your ‘communications expert’ status for granted

Good communication provides ‘good medicine’

Doctor listening

A woman went to see a doctor – the sixth one in succession – to get another opinion on her anxiety disorder. Going through her history, the doctor found the woman had been taking a weight loss product. He noted that when Continue reading Good communication provides ‘good medicine’

Use Sherlock Holmes techniques to give good communications advice

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Giving good communications advice requires the investigative skills of Sherlock Holmes and the practical wisdom of Dr Watson. When the famous detective takes on a case he listens carefully to his potential client and invariably reads around the subject in Continue reading Use Sherlock Holmes techniques to give good communications advice

Coach senior leaders and become a trusted communications advisor

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How do you become a trusted advisor to senior leaders within your organisation, and how do you earn the right to be heard in the first place? It can be difficult to win the ear of your senior management team, Continue reading Coach senior leaders and become a trusted communications advisor