McKinsey consultants tap the power of ‘hidden influencers’

Snowball

A technique used to study street gangs and drug users is being used by McKinsey management consultants to identify ‘hidden influencers’ within organisations. Known as ‘snowball sampling’ the approach was originally used by social scientists who wanted to study “hidden Continue reading McKinsey consultants tap the power of ‘hidden influencers’

How to be a Conversational Leader – an expert view

Blah

You may recall being in a group setting and one person naturally seemed to lead the conversation. But what is it that the speaker did in order to attain this leadership? Joseph A Devito PhD refers to this as Conversational Continue reading How to be a Conversational Leader – an expert view

The art of rhetoric and ordering coffee

Cup

I was in a café in a garden centre in Sussex recently when I ordered a coffee which was advertised as ‘medium’. This suited me as ‘medium’ was the middle of three options and the name suggested it was neither Continue reading The art of rhetoric and ordering coffee

What babies can teach us about non-verbal communication

baby-hand

I’ve been thinking this week about the importance of non-verbal communication, its origins and its place in communications. I was talking to my young nephews this week on Facetime. One is only 19 months old, however, so the conversation was Continue reading What babies can teach us about non-verbal communication

TV explores speech-making: the ‘art of persuasion’

Simon Armitage

Speech-making is the art of persuasion, says poet Simon Armitage in his one off-documentary on Speeches that Shook the World. For internal communications professionals and public relations practitioners alike the rhetorical principles used to persuade are as relevant today as Continue reading TV explores speech-making: the ‘art of persuasion’

Head hunter’s advice for job interviews

interview

Communicators know better than most the importance of presentation when it comes to a job interview. But a polished performance is more about your attitude than anything else, according to executive head hunter Tim Vincent. Tim is founder of Rembrandt Continue reading Head hunter’s advice for job interviews

Get the ‘write’ feedback

typewriter

I’m currently running writing skills workshops to assist people with the overall persuasiveness of their business documents. During the first session one point came up repeatedly. The issue was, how did employees know if their documents were well designed, and Continue reading Get the ‘write’ feedback

Neuroscience reveals effectiveness of face-to-face communication

brain

We all know that it often feels easier to ‘connect’ with people when talking face-to-face than when we use other channels such as email. But why is this? It appears that research in the field of neuroscience may now be Continue reading Neuroscience reveals effectiveness of face-to-face communication

Coach senior leaders and become a trusted communications advisor

Trusted advisor1

How do you become a trusted advisor to senior leaders within your organisation, and how do you earn the right to be heard in the first place? It can be difficult to win the ear of your senior management team, Continue reading Coach senior leaders and become a trusted communications advisor

Which way works best for you?

Mirror

Some people like to do it in the dark and others prefer a mirror. Some like to do it in private while others prefer someone to watch. Yes, of course, I’m talking about the best way to rehearse before giving Continue reading Which way works best for you?